Tag Archives: case study

The Business Case for Social Learning

The Business Case for Social Learning

Have you heard of the “capability recession?”  For many organizations, the economic downturn is having a noticeably negative effect on workforce productivity, engagement and performance.  Job losses, combined with cutbacks in workforce development investments, mean that many companies are less able to serve customers, make sales or generate innovations than they were just a few months ago.  In effect, their capabilities are in recession.

Read the article (by clicking on the URL above) to see how Social Learning will generate better performance from the workforce, a business case from BT, and an approach for bringing Social Learning to your organization.


BT Dares to Share – Social Learning Case Study

Follow this link to read about BT’s experience with social learning.  Yours truly was involved with this project – read my quote in the case study.  Peter Butler (Head of Learning BT Group) is presenting this case study at the IMPACT 2009 conference (April – Saint Petersburg, Fl).


Excerpt from the case study:

In February 2008, BT asked Accenture to showcase some Web 2.0 approaches and technologies that could address the learning and development challenge with a desire to take one forward. BT was most intrigued by the Podcasting Kit for SharePoint solution that runs on Microsoft SharePoint as it would leverage existing technologies and investments, align with BT’s knowledge management and collaboration strategies, and address the key challenges and goals expressed by the BT Learning Council. 

BT selected Accenture to complete a Podcasting Kit for SharePoint proof-of-concept project to confirm its applicability as well as the business case. The Podcasting Kit was renamed for use in BT as Dare2Share. Dare2Share is an internal You Tube style podcasting platform where employees can create and upload short learning nuggets to their colleagues in either video or audio format. 

Dare2Share allows BT employees to learn from each other by rapidly capturing and spreading learning throughout the organization in the form of podcasts, discussion threads, blogs, RSS feeds and other traditional knowledge assets (documents, courses and portals).